Cancelation Policy
Effective date: 29/01/2026
This policy applies to consumers (not businesses) where the booking is a “distance contract” (phone/online) or “off-premises” (agreed at your home). The Consumer Contracts Regulations 2013 may give a 14-day cancellation period in many cases.
1) Your right to cancel (where it applies)You can cancel within 14 days from the day the contract is entered into.
2) Starting work during the cancellation period (urgent/emergency jobs)If you ask us to start work within the 14-day cancellation period, you acknowledge that:
Cancellation rights can be limited in certain situations (for example, where services are fully completed within the cancellation period at your request).
4) How to cancel
Email info@vb-electric.co.uk with:
Where a refund is due, we process it as soon as reasonably possible and within the legally required timeframe where applicable.
This policy applies to consumers (not businesses) where the booking is a “distance contract” (phone/online) or “off-premises” (agreed at your home). The Consumer Contracts Regulations 2013 may give a 14-day cancellation period in many cases.
1) Your right to cancel (where it applies)You can cancel within 14 days from the day the contract is entered into.
2) Starting work during the cancellation period (urgent/emergency jobs)If you ask us to start work within the 14-day cancellation period, you acknowledge that:
- if you later cancel after work has started, you may have to pay reasonable costs for the work completed and any materials already supplied/ordered.
Cancellation rights can be limited in certain situations (for example, where services are fully completed within the cancellation period at your request).
4) How to cancel
Email info@vb-electric.co.uk with:
- your name,
- address,
- booking date,
- and a clear statement that you want to cancel.
Where a refund is due, we process it as soon as reasonably possible and within the legally required timeframe where applicable.
VB Electric is a NAPIT-certified electrician company based in Uxbridge.
We proudly serve homes, landlords, and small businesses across
Our Domestic and Commercial services include:
Emergency callouts, consumer unit upgrades, commercial installations - testing - signing offs, fault finding, rewires, and landlord safety certificates (EICRs) — all completed to the latest UK electrical standards.
We proudly serve homes, landlords, and small businesses across
Our Domestic and Commercial services include:
Emergency callouts, consumer unit upgrades, commercial installations - testing - signing offs, fault finding, rewires, and landlord safety certificates (EICRs) — all completed to the latest UK electrical standards.
